FREQUENTLY ASKED QUESTIONS
We at Lively Soap are obsessed with the nature and quality. Our products are made with high quality natural ingredients and we practice high standards of quality measurements.
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Frequently asked questions
DO YOU DELIVER OUTSIDE OF CANADA?
WHAT MODE OF PAYMENT DO YOU ACCEPT?
HOW DO I TRACK MY ORDER?
CAN I SEND MY ORDER AS A GIFT?
CAB I BUY GIFT VOUCHERS?
Yes you can. You can choose from $10, $25, $50 and $100 Gift Cards available for purchase. We send the gift card through the email aftre the purchase.
WHAT ARE YOUR EXPIRY DATES?
WHAT IS THE EXPIRY DATE ON PRODUCTS WITHOUT A DATE? WHY DON’T ALL PRODUCTS LIST AN EXPIRY DATE AND MANUFACTURE DATE? (ROLL-ONS, RESCUE BUTTER, BREAKOUT BUSTER, LIP BUTTERS)
In general our products are good from 1 year of opening or 2 years unopened. Beyond that depends on how you are storing it, the heat and humidity of the environment you’re keeping it in, as well as which essential oils were used or flavours because some go rancid or lose scent faster than others.